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Contact & customer service

We'd love to keep in touch!

Something not to your liking?
Is your purchase not as expected? For comments, exchanges and returns, please contact us at

We'd love to hear from you!
Our working hours and our family time sometimes overlap, making it difficult to reach us by telephone. We are very good at answering emails and WhatsApp messages . Or click on the green chat button at the bottom right to contact us.

We'd love to see you!
Share your photos on social media and tag us @fairypositron or #fairypositron.